I bought a menstrual cup but it arrived after my periods ended. I started doing couple of dry runs without using Lube. I bought the SaNnap Menstrual cup which is manufactured and sold only in India.
Please help me with the problems below:

1. The insertion and removal is very easy for me. However, no matter how many times I insert it , the cup won't open once it's inside. I just can't get it to open even though I watched many Youtube videos.

2. The stem of the menstrual cup tends to touch the right of the vaginal wall and no matter how much I try t straighten it , It wouldn't straighten up.


Please help if you have any suggestions!