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31 October 2016 @ 04:21 pm
So I've been using the large Super Jeannie and love it. It's the right capacity for me on my heavy days and long enough that I usually don't have problems removing it. But the stem is so flimsy that I accidentally tore off the ball of it. Now the stem is a tad too short for me to easily remove the cup. I can feel it but and the base of the cup but sometimes have a hard time getting a good grip.

I'm wanting a cup about the same size but has a better stem. I know there are seize charts but thought I would ask you if you have any recommendations?
mossmorton on November 5th, 2016 01:26 am (UTC)
How long have you had the cup? Where did you purchase it from? You could try contacting SJ directly, explaining that it broke and is no longer usable for you; they might be awesome and offer to replace/refund it or offer a discount to buy another one. If you bought it on Amazon, you could contact them, claim the cup is defective (especially if it lasted less than 1 year) and they may refund the full purchase price.

I bought a Sckoon cup through Amazon, and the cup arrived with the all the suction holes blocked and bubbles in the stem, which were effectively like a chunk of material taken out of the side of the stem, so it's likely to tear through when stretched. I first contacted Sckoon directly; they would not believe me when I explained the holes were blocked, and argued that it was impossible (c'mon, a small blunt pin would not go through, duh, holes are blocked). They then said that I would have to pay return shipping, they would not offer a label, and after they decided if the cup was defective, they would send me another one and I would have to pay shipping for that one, too! I was not impressed with their cup or their customer service. I contacted Amazon and within 10 minutes they issued me a full refund, said that they could not accept the cup back (medical device), and that I could keep it, give it away, throw it out, whatever. And that's why I got it through Amazon, even though I prefer to directly support small businesses.

But back to your question: you could try the Luv Ur Body cup. The Super Jennie is one of the softer and highest capacity cups, so I think you have few options remaining that will match it in comfort and size.
amandakay0429: pic#125845141amandakay0429 on November 5th, 2016 01:44 am (UTC)
Only had it since summer and bought directly through site. I don't think the cup is necessarily defective, just that the stem if pretty flimsy.
mossmorton on November 5th, 2016 02:04 am (UTC)
Yeah, but I've had mine for almost a year and the stem has not broken, so it's not functioning as it should. I would hope that a company would stand by it's product, and cups are meant to last for many years with use, folding and tugging and whatnot. It doesn't sound like you were doing anything you shouldn't do with the cup.

You could also try the Rainbow cup or Monzcare-R cup in large, available on Amazon for $10. It is a cheaper cup, from China, but it's got some good reviews and seems like a well made cup with a good capacity. It's also a soft cup, like the Super Jennie. I just watched a great review from Jennifer Lewis on youtube.
..::bella vita::..por_que_no on November 12th, 2016 07:25 pm (UTC)
I have both of these--the SJ and the Rainbow--and the Rainbow is softer, but the capacity is nowhere close, so it'd be a light days only cup for both me and the OP. I do love the stem style on the Rainbow though. I have a tilted cervix and need cylindrical stems to avoid serious irritation to my walls.