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tjstjstjs

Hi All, I thought I'd make a post about something I've known for a few years that has been seriously bugging me:

The Sckoon website says that the small SckoonCup is 40mm (4cm) in length.
But it isn't!
The small SckoonCup is actually 47mm in length!


I've emailed the company a number of times over the last 3 years to let them know and encourage them to remeasure. They never reply, and it seems they don't give a sh*t! Really!? How bad is it that the measurements they give of the cup is wrong on their own website! I just can't believe any company would be so unprofessional!

Here are some photos of my small SckoonCup, next to my small LadyCup and small MeLuna:
(I admit, I am not great at drawing straight lines on bathroom tile, haha, so my measurements may be off by a couple of mm here and there. But that's still better than SckoonCup's mis-measurement of nearly a full cm)



Taken from the Sckoon Website:

http://www.sckoon.com/pages/size-chart


http://www.sckoon.com/pages/select-your-cup-size


They have the length wrong in inches too! It's actually 1.8 inches!

When the Sckoon first came out, I was soooo exited to see a cup that was so short (Shout out to the low cervix team!), yet had the same capacity as slightly larger cups! I thought: YAY, what is this magic?!
But I was suspicious. I contacted FeminieWear who took some comparison photos for me (before I owned the cup myself) and sure enough, Sckoon had the measurements wrong. She was suprised, and said she'd contact Sckoon to let them know. I too have contacted them man times. 3 years on, Sckoon still haven't rectified this, and still don't seem to give a sh*t. I think this is really unprofessional, those few milimeters can and do make a difference for us low cervix people (for example, I can't fit a medium meluna, but a small meluna is fine!)

On the positive side, it's good to know that Kuradi8 has the sckoon size correct on her amazing size chart:
http://sizecharts.livejournal.com


Anyone else noticed this?
Anyone want to email the company and let them know?
Anyone have a large Sckoon they want to measure to see if that one is wrong too?

 
Sayga: cat-artemis runningsayga on April 1st, 2016 09:19 pm (UTC)
If it was just you, I would think you'd been sent the wrong one by accident. But this seems like a bigger problem than that. As someone who also takes those extra millimeters very seriously, I agree they should fix it and that they are, at this point, very likely deliberately misleading their customers or potential buyers. And that's not cool.

I have a MeLuna Shorty in a Large, and I LOVE it.
tjstjstjstjstjstjs on April 2nd, 2016 12:57 am (UTC)
Sckoon cup bad review, sckoon cup bad customer service
It seems the Sckoon company have pretty bad customer service in general.
Which sucks, because there's no need for it.

https://www.youtube.com/watch?v=K2V7UMrqwTY

https://www.youtube.com/watch?v=sRWZ_8REGhM
..::bella vita::..por_que_no on April 2nd, 2016 01:34 am (UTC)
Sckoon is not the only company that has screwed up their measurements (apparently SuperJennies are a little longer than the site says--which would be good from my view but 2mm longer is still not long enough for me LOL) and it's also not the first time I've heard about bad CS from them.
anjubea on April 10th, 2016 09:21 pm (UTC)
I also found that the Large Organicup was larger than advertised. I think they say it is 49 but was more like a 52 - same as my Si-bell.
tjstjstjstjstjstjs on April 12th, 2016 09:22 am (UTC)
That sucks. But also, I feel like it's not as bad as the Sckoon company. 2mm is more understandable than 7mms. Also, I feel like with the SJ it might be hard to determine exactly where the stem ends and the cups starts, due to the more continuous design of the stem into the cup.
selofain: Yuukiselofain on April 5th, 2016 11:21 am (UTC)
Gotta say, I'm not surprised at this. They also keep advertising that their cup holds more than a small Lunette/Fleurcup, which is completely inaccurate. To be fair, it appears to be a user photo that they've appropriated, but it's still inaccurate and it bugs me, because even eyeballing pictures of it I could tell that it wouldn't hold as much. Which I confirmed as soon as I got one.

I wish another company would make a Sckoon knock-off. I love the shape of the cup, but its overall design needs some serious tweaking.
tjstjstjstjstjstjs on April 5th, 2016 11:50 am (UTC)
Oooh, so can you tell me how many ml the small sckoon actually holds? Do you have a small lunette too? Anyway you could do your own capacity measurements of these two for me, and let me know.
I want a cup with a tiny bit more capacity (wondering about the lunette), but my cervix is so low I really can't go more than a few mm longer/wider.
selofain: Yuukiselofain on April 6th, 2016 08:27 am (UTC)
Yeah, I have both. It'll take me a couple days to get hard numbers, but I did a quick capacity comparison in my Sckooncup post (http://menstrual-cups.livejournal.com/3380701.html). The last picture shows the same amount of water in a Sckoon, Si-bell, and Lunette. I'd say there's only a 5ml difference at most. It's not a lot.
selofain: Yuukiselofain on April 8th, 2016 11:27 am (UTC)
Alright, so I just measured the capacity of both cups using a graduated cylinder. The small Sckoon's capacity is 20.5 ml and the small Lunette's capacity is 28 ml. I am measuring to the rim, not to the holes. If you want to-the-hole capacity, I think the small Lunette is something like 21-22 ml and the Sckoon would be 18-19 ml.
tjstjstjstjstjstjs on April 12th, 2016 09:20 am (UTC)
Thanks Selofain!