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22 May 2015 @ 10:57 pm
I hope it is okay that I vent a little. If it's not, just let me know and I will delete the post. I'm still waiting for my large cuplee that I ordered on the millady website since the 3rd of April... I contacted the company last week, the representative said the longest wait was 8 weeks... At this point, I just want to cancel the order and buy it from the Femininewear website. It will be 56 days which is 8 weeks on the 28the of this month... Not sure what are my options at this point. Also, I don't think I will be able to use the new cup in June, very little hope. By the way, if I know I have to wait 2 months, I will buy the cup from other places >.<

Did any of cuppers from the u.s. buy their cups from the femininewear website, how long was your wait?

New update: Today, I went out and there was no package outside of my front door, I was disappointed again. Everyday, I'm hoping I will see a package in front of my door. However, when I went to check on my p.o box at the post office, I saw a orange slip that said I have a package delivered on May 22. It's my cuplee! I was happy that the cup has finally arrived! But, I was unhappy that I have to wait until Tuesday to pick it up at the post office, since Monday is a holiday. I'm excited about the cup but I'm also unhappy with the cuplee company. Because after I submitted my order, I sent a message about mailing to my current address not my p.o box. They said okay. Apparently, they are not capable of keeping their words to customer. If they had used the address that I specifically asked them to use, I would have received the cup on Friday and I don't have to wait till Tuesday.

When I was submitting the order, I used my current address not the p.o box when I was filling out the order about where to ship. However, p.o. box address was on my paypal account. As a result, I sent them a separate message about which address to use.

Conclusion: Happy that the cup has arrived! But, unhappy about the company. If I ever want to buy another cuplee, I will not buy from the cuplee website. Also, thank to all the cuppers who replied to my post about the time frame to receive the cup from feminineware site! Much appreciated! I will go with feminineware next too!
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tkamockingbird on May 23rd, 2015 10:18 am (UTC)
I can't give much advice besides the fact the I have bought several items from femininewear and it is the only site I recommend. Unfortunately, they have taken items off for US buyers because of the FDA. That made me sad :( I usually get my packages within two weeks from femininewear.
Kai: 2Cupskuradi8 on May 23rd, 2015 12:54 pm (UTC)
"they have taken items off for US buyers because of the FDA."
I don't think that's true.

After a QUICK look, I don't see any restrictions in their online descriptions but I happen to know that the JuJu and the UK Mooncup are restricted for other reasons, not the FDA.

I don't know why the parent company of the JuJu decided not to sell their cup to US or Canadian customers, but they did. And distributors abide by their wishes.

The UK Mooncup had a trademark issue with the US Moon Cup people so now only the ones specially packaged as "MCUK" can be sold to US customers. Even though they're the same cup in different packaging, US customers can buy "MCUK" cups but not UK "Mooncups."

The FDA says that cups that they have not approved cannot be sold IN the US. That doesn't mean they can't be sold TO to the US. In other words, it's OK for US customers to import them for personal use, but they can't be sold on a retail level.
yayforcupsyayforcups on May 23rd, 2015 03:16 pm (UTC)
I believe femininewear actually have or will have an American section so you can see the things they are approved to sell there :)

Edited at 2015-05-23 03:17 pm (UTC)
mszizi on May 23rd, 2015 04:53 pm (UTC)
Hi tkamockingbird, kuradi8 and yayforcups, thanks for the info. I am pretty sure that I will use the femininewear website if I can get my refund from the millady site. Don't want to wait for another 8 weeks even if the company is going to send out a another cup, unless they expedite the delivery.
tkamockingbird on May 23rd, 2015 07:09 pm (UTC)
I just went on feminine wear and all the cups are available! I remember on April 1st she had all the non FDA approved cups off the American site. It's was off and on for a while.

How exciting! Thank you for the information! But now it looks like I might have to buy something.... Haha!
onebookishnurse on May 24th, 2015 04:11 am (UTC)
I've ordered from femininewear several times, and each time I got my order within days.
Yuncloud_and_smoke on May 24th, 2015 04:37 am (UTC)
I love Feminine Wear! My orders always arrived in about 7 days. And she DOES sell to USA customers. There was a separate US page but that was only up for several days, everyone can buy from her again now. :)
Miss Ashley: [cuplee]imagine_peace on May 25th, 2015 05:08 am (UTC)
I agree about Feminine Wear; you can get the Cuplee on their site and it's been on sale too. I think mine came within a week of ordering it.

I'm glad, as I read the rest of your entry, that your cup has finally arrived!
mszizi on May 26th, 2015 05:18 pm (UTC)
wow! that's really fast delivery! Also, thanks!I'm happy that my cup is here too! XD
trejoytrejoy on May 27th, 2015 08:06 am (UTC)
So glad that you finally got your Cuplee! That's pretty sad that they told you they'd ship to your home and still sent it to PO Box. It's normal for places to send to paypal confirmed address, but they ought to have just told you they couldn't change the shipping address!
mszizi on May 27th, 2015 03:31 pm (UTC)
Actually I wrote to the company on the day I received it, that I would like to return the cup or if they have other solution regarding the quality of the cup I received. I have written another post and include the pictures of the cup but after I submitted the post. It said it is going to the moderation queue. Maybe, I write too much post lately.