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21 April 2015 @ 10:32 am
Hey everyone! Hoping someone can shed some light on this situation. I came across menstrual cups during one of my random internet forays, and had been considering trying one for a while. About 3 months ago when I went to pick up more tampons during my period, the drugstore was out of the ones I needed so I decided what the hell, may as well be now, and bought a Diva Cup instead. So far, I love it. It's definitely messier when emptying, but the advantages far outweigh that inconvenience. I've been raving to a lot of my friends and recommending they all try one.

My last couple of cycles though, using the cup for the whole thing, I've had some leaking issues. Last cycle, I had the cup in for about 6 hours on one of my heavier days, when it started leaking spontaneously and rapidly. When I looked to see what the problem was, it was fairly full, but I don't think to the point of overflow. I have my period right now as well and have had the same issue a couple of times. Last night I was just sitting on the couch with my partner, it had been fine for about 4 hours or so, no leaks or problems, when I felt the cup start to leak so immediately went and emptied it. This morning when I woke up, as well, I realized that the cup had started leaking shortly before I woke up. I think it would have been in for about 8 hours total. Both times, the cup was only about half full, maybe a little more. Not as full as it was the first time that happened, and I don't think anywhere near full enough it should be overflowing...I'm puzzled.

I'm 21 using a size 1 Diva Cup - never had kids and also always had a fairly "tight" vagina, and my pelvic muscles are all strong enough that when defecating with the cup in, I have to put my finger on the end of the stem to hold it in place so I don't push that out as well. Sometimes even a strong cough, I need to clench it in place so it doesn't get pushed down. Maybe a little TMI, but my point is, I don't think the leakage issues are due to weak muscles or improper placement. I always sweep around with my finger to make sure the cup is properly open and situated, and as I've said, the cup will be totally fine for several hours before leaking occurs.
I did read a few posts regarding a "dangly" cervix taking up space in the cup, and causing it to overflow before it should. However, I've never even been able to really feel my cervix with my finger, it's too far up. So, I don't think that's the problem either. As well, as mentioned before, the cup has been varying levels of fullness when this spontaneous leaking occurs.

Anyhow - I did email their customer support, explaining the problem in detail, and they very unhelpfully sent back a copy/paste of the success tips and FAQs that I had already read on the website. I love my Diva Cup for many reasons, and I don't want to go back to tampons and pads, but I may have to if I can't figure out this random leaking issue. So sorry for the long post, but I'm really hoping someone can help me out here! Has anyone else experienced this, or have any idea what the problem might be? Thanks in advance!
Current Location: Canada, Calgary
Current Mood: confusedconfused
Kathlynekathlyne on April 21st, 2015 04:37 pm (UTC)
I sounds like the cup is full. Maybe you have a dangly cervix, even if you can't feel it. Maybe your strong muscles are crushing the cup--giving it less capacity. Maybe the notoriously small holes are clogged, causing the suction to release. The 6 hours with rapid leakage sounds like the seal broke.

Please keep in mind 12 hours is the maximum that the companies say to leave it in. Not everyone can make it 12 hours without having to change it. Also, if my cup leaks it rarely looks totally full when I remove it.

Try enlarging the holes. Try emptying the cup more often on your heavier days.
trejoytrejoy on April 21st, 2015 07:37 pm (UTC)
Supporting what kathlyne said. If you've gone 6 hours before leaking on your heaviest day, you're getting more time than I do (3-4 hrs). Unless the cup is huge, like a large Luv Ur Body, the average cup user cannot go 8-12 hours without emptying during heavy flow. And the cup will often not be full to the brim because the cervix takes up some space.
ashleyrose88 on April 21st, 2015 05:07 pm (UTC)
I would think it's probably a combination of mostly full cup and your muscles crushing it. If enlarging the air holes doesn't work, maybe think about a firmer cup. Also, for its length, the diva isn't very high capacity. It's a good brand to bring attention to cups but it certainly doesn't work for everyone.
Kai: 2Cupskuradi8 on April 21st, 2015 08:03 pm (UTC)
Let me guess, it was signed by "Susan," who probably doesn't actually exist. Diva's customer service is infuriatingly flippant. Have you read this yet? http://kuradi8.livejournal.com/
devilbirdrobyn on April 21st, 2015 10:22 pm (UTC)
Just signed "The DivaCup Team". It sounded like it was written by an actual person, but they did not at all take into account the fact that I was having a different problem and had already tried troubleshooting with their tips and FAQs. I agree, wasn't impressed by that.
And yes, I did indeed read that before, very informative. Thank you! That's where I originally heard about the "dangly cervix" thing. Like I said though, I wasn't sure if that was my problem, so figured I would put the question out there and see if anyone else had experienced something like this.
Kai: 2Cupskuradi8 on April 21st, 2015 11:57 pm (UTC)
My guess is yes, your cervix dangles a little on some days and a lot on others. 4 hours to capacity on a heavy day is not unusual. 8 hours overnight... I'm guessing you had to get up in the middle of the night to attend to a tampon. Same with your cup. The small Diva has a decent capacity compared to tampons -- but you might want to consider a higher capacity cup for heavy days and overnights. That Common Questions post points to a set of size/capacity charts. There are others at the Community FAQ if you don't like them.

I don't think you're doing anything "wrong." You just need to figure out how long you can go before your cup needs attention on any particular day or night.

Since you're still a fairly new user, get through a couple of periods before shopping for another cup. You'll have a better idea of what dimensions, shape and features you'll want.
you_are_faux on April 21st, 2015 09:39 pm (UTC)
I agree with what has been said, your muscles could be making the space in the cup smaller. Also make sure the holes are completely clean before you reinsert, or else your cup wont seal properly. I hope you figure out this problem. Good luck!
lurkmaster10lurkmaster10 on April 21st, 2015 11:11 pm (UTC)
I use a size 2 Diva. When I have leakage, it's not blood coming out of the cup (i.e., a 'standard' leak), but that weird uterine silly string oozing out through one of the holes.
adult child of alien invaderspinkminx on April 22nd, 2015 10:02 am (UTC)
Echoing everyone else. I can only wear my Lunette to 1/2 to 2/3 capacity before it starts leaking. I can easily leave it in for 12 hours straight on the light days, but on the heavy ones I sometimes have to empty it every 4 to 6 hours or so.