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19 January 2015 @ 02:05 pm
Hi everyone,
I've had a soft Meluna with a ball stem for about a year. During my last removal the ball came off in my hand. I was wondering if anyone had any advice for me to avoid doing it again with my next one? I have no idea how I managed it. I was also wondering if it was worth e-mailing Meluna to let them know about it?
 
yayforcupsyayforcups on January 19th, 2015 05:05 pm (UTC)
Couldn't hurt to tell them, may have been a faulty batch, they may be generous and offer to replace it as I've heard of people ordering one Meluna and being sent 2 :D
m03m on January 19th, 2015 06:35 pm (UTC)
Yes, I agree. Email them and send them a picture. Who knows, they may replace it!
trejoytrejoy on January 20th, 2015 02:32 am (UTC)
Yes, definitely let them know!