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08 September 2014 @ 09:44 pm
I just opened my first menstrual cup (Lunette Model 2) and it has a strong smell of tea tree oil, to which I am allergic, even after washing with fragrance-free/unscented castile soap. Nothing in the box smells of it other than the cup itself. I am hesitant to use it because I was sure it was pure medical-grade silicone yet silicone has no smell, but this cup does. What should I do?
Current Mood: confusedconfused
Tashanamelessw0nder on September 9th, 2014 12:48 pm (UTC)
Did you purchase it new? From where? I would contact the seller or the manufacturer and inquire about the scent. I bought a Lunette a few years ago and it did not smell like tea tree oil. I think I bought it through a site that also sells menstrual pads.
xyzpdq84 on September 9th, 2014 05:13 pm (UTC)
I purchased it new from a 3rd party seller on Amazon. I will contact Lunette and ask about it. I did contact Amazon and they refunded my order and I decided to purchase it through gladrags.com.
l2ys_kw on September 9th, 2014 02:16 pm (UTC)
That's odd... I recently (within the last month) purchased both a Model 1 (clear) and Model 2 (selene/blue) from Amazon and neither had an appreciable odor. I second contacting the seller/manufacturer as a first step. Depending upon your success with that you could try boiling for 5-10 minutes followed by another good lather/rinse.
xyzpdq84 on September 9th, 2014 05:15 pm (UTC)
I contacted Amazon themselves since the 3rd party seller deferred customer service to Amazon on their seller page. I will boil it an then wash it again. They refunded my order and I chose to purchase it via gladrags.com.
l2ys_kw on September 9th, 2014 10:16 pm (UTC)
That's why I love Amazon... really can't beat their customer service :) Glad you found a solution to your problem... you may end up with two usable cups because of it which would be nice!
Kai: 2Cupskuradi8 on September 9th, 2014 04:56 pm (UTC)
I Googled how to remove tea tree oil and someone suggested Dawn dish detergent. Strong enough for grease and oil but gentle enough to wash oil spills off live wildlife.
xyzpdq84 on September 9th, 2014 05:16 pm (UTC)
I am allergic to detergents, so I try not to use anything but castile soap. Though our dishes are washed in Seventh Generation liquid dish detergent. But anything that touches my body other than utensils and dishes I wash in castile soap. I will boil it and wash it again with my soap.
Kathlynekathlyne on September 9th, 2014 10:06 pm (UTC)
I bought a lunette from a private seller. It and the bag it came in smelled like some kind of fruity/berry deodorizer. There was an oily looking spot on the bag that smelled very strongly of the berry scent.

I tried everything I could think of to get the smell off the bag and the cup. Dawn, peroxide, sun, vinegar, cooking oil, boiling, baking soda. The smell never did fully come out. I had bought it as a back up cup, never used it, and got rid of it.

It just seems very odd because silicone isn't supposed to be absorbent and nothing seemed to work.

Let us know if you find something that works.
Yuanting Tao on September 10th, 2014 08:32 pm (UTC)
All my cups smell. Not bad smells but they're just always there, from the first time opened. That's why I couldn't really understand when people talk about the plastic smell because all mine seem to have that kind of smell, but maybe more refreshing than the nasty plastic smell. I don't know maybe I'm just not sensitive to smells and they're probably just new-item smells, or maybe too sensitive but not irritated by any of them? To the OP, are you allergic to polysorbate 80? If not, get some of that and slather all over your cup and rinse with lots of water. That should get rid of the tea tree oil if it really is the case.
Yuanting Tao on September 10th, 2014 08:36 pm (UTC)
A quick note about the polysorbate thing. Lots of hand made lotions or skincare product have that ingredient so you might want to check out the ones you can use and see if that's one of the ingredient.
xyzpdq84 on September 11th, 2014 03:59 am (UTC)
I tried to reply earlier but LJ banned me for an hour due to improper password (which was actually correct).

I am not sure if I am allergic to polysorbate 60 as I no longer use commercial body products due to many allergies to things. I have not been tested for that particular product/chemical. But I only use coconut oil for moisturizing and castile soap and ACV for showering and castile for laundry and bedding, etc.
..::bella vita::..por_que_no on September 10th, 2014 11:20 pm (UTC)
This isn't really a piece of advice, but I'm surprised the seller was so irresponsible as to let any sort of scent get onto an internally worn product. A significant percentage of cup users became cup users precisely because they are allergic to traditional products. They're alienating exactly the audience that they should be catering to! :/
xyzpdq84 on September 11th, 2014 03:57 am (UTC)
I agree. I don't see how that happened as the box was not damaged in any way from liquids or anything and appeared to be new as it should have been. I have no idea why it smelled strongly of tea tree oil but if it is indeed medical-grade silicone it should not have any smell at all even if soaked in tea tree oil. So I am not sure if Lunette is telling the truth about the composition of the cup. I have high hopes that the new one I purchased elsewhere has no odor. If it does, I will simply boil both per the instructions and give it a try. I may tape it to my arm (most sensitive part of my body as far as allergens go, other than my private areas. I'll test to see if I have any allergic reaction. If not, I will give it a go come time for my period.
xyzpdq84 on September 13th, 2014 03:25 am (UTC)
Received my Glad Rags order for Lunette. It has NO smell at all other than a slight silicone smell (very faint). So yes my original order through Amazon was contaminated somehow (either used and soaked in tea tree oil) or the the seller itself messed with the product. So I am appalled by that and will likely never purchase anything that goes in or on my body from Amazon again, UNLESS it is sold by Amazon themselves and not a 3rd party seller.
..::bella vita::..por_que_no on September 14th, 2014 04:26 am (UTC)
That is ridiculous and you should leave feedback for the seller that details the tea tree oil smell in case any other allergic prospective buyers come by the listings. I did get a Rainbow Cup with the order fulfilled by Amazon and there was no strange smell, so I would think that it would be more trustworthy if the order were fulfilled by Amazon (assuming they are getting shipments right from the factory).
xyzpdq84 on September 14th, 2014 06:20 am (UTC)
I will be doing that. I am disgusted by this problem. What if it had been used before??!! What if the person had an STI/STD?? Oh man I really hate this. But I will be making an appointment with my OBGYN and get a full range of disease testing down soon. I did use it after I washed it with soap and water after I first received it. It wasn't until a few hours later after trying it out a few times that I realized it had a smell and that it did NOT come from the box itself or the storage bag. Oh I am so disgusted. I have not noticed anything strange happening down there as far as disease goes, plus I am not sexually active and haven't been for 5 years, but still. Ugh.

Yes next time I buy a product similar in nature to this, I will be making sure to only buy via Amazon themselves and not a 3rd party seller.