I am a very happy Femmecup user for a little over a year now. My first Femmecup is amazing and I was so fortunate to only have tried the Femmecup (without trying any other cup) and had great success. My second Femmecup, which I only recently purchased, is different than my first one. My first cup is much more malleable, which is perfect. The rim is firm but easy to put into the C fold. My second Femmecup, however, has a totally stiff rim and I can't get into my vagina. I can't push it up. My arms are too short and my belly is too big to get a firmer or longer grasp. It's been boiled and cleaned. I don't know what gives.

Anyone else have this experience? Was my first cup just as firm and somehow my vagina softened it over time? Femmecup has not responded to my inquiry from weeks ago, unfortunately.