chelseagreen (chelseagreen) wrote in menstrual_cups,

Ordered a Lunette from, Received a Sckoon Cup

I bought my first cup a week or two ago after reading some very helpful information on this site. I chose a Lunette because it seemed to be the best cup for me based on research & other reviews. But I ordered it from because it was slightly cheaper there than on any other site I could find.

Unfortunately, when I received my package, they had sent me a Sckoon Cup instead of a Lunette by mistake. I called their customer service, who confirmed that I did in fact order the Lunette. Has anyone else had this experience? I am curious as the whether this is a common problem with this site. After all, they are affiliated with Sckoon, so I immediately wondered if maybe this mistake was really their way of simply selling more of their own cups, counting on me being too impatient and excited to return it. Which I am, basically - I am so excited to start using menstrual cups that I am tempted to go ahead and open the package without questioning which brand will work best for me.

But I'm a college student, and I certainly don't have the money to buy an extra cup. The reason I did so much research in the first place was that I cannot really afford to make a mistake in cup selection. So I am wondering whether I should exchange my Sckoon cup for the Lunette that I originally ordered, or if I should keep the one I got & Sckoon Cups a try. Like I said, it's my first cup, so maybe it doesn't really matter which cup I have? I just need some advice.
Tags: buying decisions, customer service, first time use, lunette, sckoon, sckooncup, where to buy
  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded