There's a hole in the cup.. It's about twice the size of the holes at the top that help with suction, and they are about halfway on the side of the cup. I'm not sure how it got there, but since it's not the company's fault but rather mine, I'm sure they won't give me another one. Is it possible to fill or seal off the hole? I would really like to figure out a way to use this so I don't have to buy another one =/.. Because the hole is so big, my cup has completely lost it's power of suction.
Also, another question. How should I trim the stem on my Lunette? It's bothering me a bit and I can reach the cup without it. The directions say to use sharp scissors, but I've read about a lot of people whose cut stem causes irritation in the vagina. How can I round it out to not cause pain?
Thank you in advance and please help!! I want to use my MeLuna Dx