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09 July 2012 @ 07:16 pm
Hi,

I'm located in North Carolina (on the east coast of the United States).  I plan to order a Fleurcup asap.  I have several questions which I hope will benefit others considering ordering.  These may seem like menial questions.  I do not like money-related surprises unless I am receiving some unexpected money.

1) In the USA, is Fleurcup only available from http://www.fleurcup.com/default-en.html ?

2) Has anyone ordered recently?  How long did it take to receive your cup?

3) Other than cup cost and shipping, are there any fees, customs, taxes or anything else I have not thought of, which may be charged once the cup leaves the Fleurcup manufacturer?

4) Checkout options: "payer" vs. Paypal. To use your credit card, do you select "payer"?   I'm aware when making purchases outside of the USA, using a USA issued credit card, there could be additional charges.  Are there additional fees for using PayPal to make a purchase in France?  Does one pay option over the other produce faster shipping?

5) Does Fleurcup provide a tracking number so we can see where our cup is?

Thank you!  :-)
 
Serpent: neutralserpent_849 on July 10th, 2012 08:59 am (UTC)
can't help you otherwise but yeah, the official site is the only option.
queensneak83 on July 10th, 2012 09:59 am (UTC)
1) Yes.
2) My roommate bought one in late May. It took exactly 5 days in transit to VA.
3) None.
4) PayPal uses the xe rate of the day to exchange your USD to whatever currency you need, but usually it's just at a rate a tiny bit higher than the one posted - more or less 2 or 3%, which is usually the case everywhere when you need to purchase something overseas. The shipping time is the same I'd imagine.
5) Nope.
Seery: lighthousesirigorn on July 10th, 2012 02:27 pm (UTC)
1. As far as I know.

2. I did! I ordered one end of June, got it in early July. I didn't count the days, but it did surprise me with how quickly it arrived - around a week, I think. No more than 10 days. I'm in Chicago, BTW.

3. Nope. Just cost and shipping.

4. I didn't calculate that closely, but my credit card was only charged about $24. Mind you, that was with the sale they had going on at the time (the cup was €14.99), and I don't know if that's still on. Much cheaper than the DivaCup that I bought in person here in the states. So I'd say it's worth it, even with currency exchange fees.

5. No, sorry.
cristina: moon phasesmuirichinnahali on July 10th, 2012 02:58 pm (UTC)
1. yes
2. i bought mine a year or so ago, and it took a little over a month before it got here
3. nope
4. i payed via paypal but i can't remember if there were any additional fees. i don't think there were.
5. unfortunately, no
rvm4 on July 10th, 2012 03:40 pm (UTC)
Thank you all for your replies! The info you provided was quite helpful. I have placed my order and I'm eagerly awaiting the arrival of my Fleurcup.

I decided to use my credit card via the "payer" option. When I called my credit card company, the customer service rep told me there is 2.7% charged on the exchanged monetary value. So if the total cost was 20 EUROS, the currency conversion would be approximately 24.50 USD, according to xe.com. The credit card company would charge a 2.7% foreign transaction fee. This should make my total cost approximately $25.16.

The 2nd reason I chose to use my credit card is b/c of buyer protection. If something unusual happens and I don't receive my Fleurcup and in the unlikely event I couldn't resolve the situation with Fleurcup, I have the option to dispute the charge will my card company. From what I've seen of PayPal, their primary concern is themselves and their transaction fees. At least this has been my experience using PayPal in conjunction with eBay.
okwaho_okaraokwaho_okara on July 12th, 2012 03:21 pm (UTC)
Little late but mine took maybe 7-9 days total? Incl. weekend. </p>

No extra fee on PayPal. I used google translate to figure out what it said on the order page.

Good luck!!

okwaho_okaraokwaho_okara on July 12th, 2012 03:24 pm (UTC)
I ordered on a Thursday or I think actually a Friday. Can't edit my comment via LJ app. So it took a tad longer than if you ordered say on Monday.
rvm4 on July 12th, 2012 04:30 pm (UTC)
I ordered Tuesday, 7/10 at approximately 8:00 am Pacific time, according to my paypal receipt. I hope I ordered soon enough for it to be shipped with the other orders on Tuesday. However, as it was roughly 5:00pm in France when I placed my order, I suspect it did not get shipped on Tuesday. According to their website, they ship on Tuesdays and Thursdays. I didn't see a time the order had to be placed by to make it in to the Tuesday shipment. I'll let you all know when it arrives.

Thanks again everyone for your help and kind comments!
itzwibble on August 2nd, 2012 05:19 pm (UTC)
When did your fleurcup arrive? I ordered mine Saturday 7/28. I got a tracking number and it is currently passing customs. I live in a remote area so I am curious how long it took for you. The website said 6-8 days to the USA. I dint see anywhere that said they only shipped Tuesay and Thursday....
rvm4 on August 3rd, 2012 12:53 am (UTC)
Thank you for reminding me to provide my info. Sorry for the delay - very busy few weeks.

My cup arrived on 7/23 by U.S. Postal Service. I wasn't home so the PO delivery lady left a notice with an article number (which you can enter as tracking number using the usps.com website). My Fleurcup had arrived in New York 6 or 7 days prior to 7/23. It was a total of 13 days from the date I ordered until the date I should have received it (had I been home). I don't know why it took 6 or 7 days to get from New York to central North Carolina.

But... I'm really happy with it. Thank you everyone who recommended this!

If you want, feel free to post the time it takes to receive your Fleurcup on this thread. I'm sure others would benefit from this info.
itzwibble on August 3rd, 2012 01:22 am (UTC)
Thanks for replying! I hope mine is here soon! I did get a tracking number. Did you? I will post when I get mine. I am in Key West so things can take a while here.
itzwibble on August 3rd, 2012 01:51 am (UTC)
I think it took that long because it was in customs. Customs can take 2 days or two weeks. Idk why they were so interested in a menstrual cup though...lol
itzwibble on August 9th, 2012 12:35 am (UTC)
So I ordered my cup the evening of 7/28. I got a notice in my email 8/2 that it had shipped from the Spanish post office. 8/3 it was in NYC. I received my cup 8/7 by registered mail. The mailman knocked on the door and I had to sign for it. I did get a tracking number so I knew when it shipped and when it reached NYC but nothing after that. So far I am in love with Fleurcup and very satisfied with my purchase experience. The customer service rep I contacted via email answered me within 24 hrs.

Edited at 2012-08-09 01:14 am (UTC)