Okay, so I'm a first time user and wanted to do a dry run first. Last night I went to take it out before I fell asleep, but I couldn't get a grip on it (though I could reach it easily) and decided to just wait until morning, because I didn't want to be rushing or stressed. I woke up, and it was too high. I could touch the stem, but only with one finger, and no matter what I do I can't seem to get it down further. I'm not freaking out, but it's been almost 24 hours now. Also, I'm in college in a small town, so if I need extra help to remove it (which I'd rather not) it's not going to be easy to get.