Darling Nikki (jessiebanana) wrote in menstrual_cups,
Darling Nikki
jessiebanana
menstrual_cups

Holy Mother of MeLuna!

I wasn't sure if I should share this at first, cause I don't think this is normal, but I wanted to boast about MeLuna's customer service since they absolutely deserve the recognition.


So I ordered my MeLuna (new shape, small, ball stem, soft, pink) a couple weeks ago and I emailed them first and they said they would send me the old shape - small as an extra, but they sent me a new shape, soft, medium, blue, ring stem to my disappointment (way too long and the capacity just isn't necessary for me to struggle working with it). I wrote them. I wasn't mad, just sad, because let's face an extra is pretty awesome period, but they apologized and said they would send it out. I was still sort of bummed in my mind that I would have to wait till my next period, but I got over it and looked forward to getting my mail. Yay mail!

I opened it and was like wait...this feels like more than one. Zee-OMG. They sent me some smalls and mediums in the old style, some soft and some classic.

I'm excited. I can't wait for my next period. *Words I thought I'd never ever utter.*

What I discovered with my last period is that I have a super light flow (possibly even more viscous than most) so I think the old style shape will suit my body better, since capacity is no issue. Either way with the diversity I'm sure I'll find something that works. I feel really lucky right now, so I will remind myself not to complain next period when I struggle with folds and insertion =p.
Tags: customer service, meluna, meluna - soft
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