neek_love (neek_love) wrote in menstrual_cups,
neek_love
neek_love
menstrual_cups

O noes!

You guys! I ordered my lunette Diana a couple of weeks ago, and eagerly awaited it's delivery. The packaged arrived today, to my joy! A little late but better than never..I open it up to find two cloth liners (bonus!) and the lunette box. And in the box...no cup!!! D: the pouch and instructions are in there but my Diana is nowhere to be seen! I've already emailed the site I got it from and hope to hear back soon...woe :(

*EDIT* She replied back in record time and says she will organize a replacement asap. This fiasco may not sound like a glowing endorsement of this supplier, but she has been nothing but helpful and seems genuinely concerned and aplogetic :)
Tags: customer service, lunette
Subscribe
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 4 comments