neek_love (neek_love) wrote in menstrual_cups,

O noes!

You guys! I ordered my lunette Diana a couple of weeks ago, and eagerly awaited it's delivery. The packaged arrived today, to my joy! A little late but better than never..I open it up to find two cloth liners (bonus!) and the lunette box. And in the cup!!! D: the pouch and instructions are in there but my Diana is nowhere to be seen! I've already emailed the site I got it from and hope to hear back soon...woe :(

*EDIT* She replied back in record time and says she will organize a replacement asap. This fiasco may not sound like a glowing endorsement of this supplier, but she has been nothing but helpful and seems genuinely concerned and aplogetic :)
Tags: customer service, lunette
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