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15 April 2010 @ 12:04 pm
Hi I am new to the group though I have been reading the posts for a while.  I'm wondering what you all think about this.
I just bought my first cup on E-Bay.  The information said it was a Moon Cup, two words not one.  When I got it in yesterday it did say Moon Cup on the pink box.  But then I looked closer and found that the picture of the product on the box said Green Donna.  The product itself says Green Donna on it and it looks just like a Lunette cup.  So I am wondering if and of you have heard of this? 
The person who sold it has a no return policy.  Her explantion is that the Moon Cup company had the Green Donna company make these for them.  I don't think that is true.  Because then it would say Moon Cup on the produce.   But that was what she said her supplier told her.
How safe do you think these are to use?  It does say made in China.  Which is where the Green Donna ones are supposed to be made.
Any advice?
 
Kai: pic#77976566kuradi8 on April 15th, 2010 05:36 pm (UTC)
Leave that seller negative feedback for selling misleading merchandise. What's on the inside of the box does not match what's on the outside or what she claims to be selling. Re-packaged? Merchandise replaced with cheaper goods?

Is the product safe? Yeah, most likely. It's just a different brand.

The difference is that it's not the size or shape you expected. Moon Cups are narrow bodied, Green Donnas are "hoop skirts."

Small Moon Cup = 41x54
Small Green Donna = 40x48
or
Large Moon Cup - 44x54
Large Green Donna - 45x55

Re-sell it here if you don't want it. Or use it in good health! :o)

And let us know who the seller was so that we can avoid her in the future.
angel345678 on April 16th, 2010 01:03 am (UTC)
green donna
Wow that was nice. The package says moon cup then green donna. I did not know there was a difference and I did remove them untill the FDa gets back to me..
Re: green donna - meig on April 16th, 2010 04:56 am (UTC) (Expand)
Re: green donna - angel345678 on April 16th, 2010 11:20 am (UTC) (Expand)
willowminamoon on April 15th, 2010 05:58 pm (UTC)
I talked to the seller. She changed her ad to say that the product while on the box says Moon Cup that what is actually in the box is Green Donna. She was very nice about it. I did get a really good deal on the two cups. $28 dollars for both including shipping. So if they work that will be great.
(Deleted comment)
willowminamoon on April 15th, 2010 06:34 pm (UTC)
I don't want to cause her any problems. She seems like a nice lady. I don't think these are Keeper boxes they look like the Green Donna boxes with the title changed. The Moon Cup Keeper boxes are different than these. The Green Donnas are not FDA approved?
(no subject) - kuradi8 on April 15th, 2010 08:51 pm (UTC) (Expand)
surethingbuddysurethingbuddy on April 15th, 2010 06:34 pm (UTC)
If it were me, I'd be worried that she just repackaged a used cup. But also, I'm paranoid.
willowminamoon on April 15th, 2010 06:36 pm (UTC)
People sell their used cups all the time. I've seen it on here. Just boil for 5 min. and they are fine.
(no subject) - surethingbuddy on April 15th, 2010 10:00 pm (UTC) (Expand)
(no subject) - kuradi8 on April 15th, 2010 09:01 pm (UTC) (Expand)
(Deleted comment)
willowminamoon on April 15th, 2010 07:28 pm (UTC)
I talked to the lady who sold it and she says that the Green Donna has become FDA approved now.

I am doing a trial run on the cup. It fits nice and I can't feel it at all. It is exactly like the Lunette. When my period starts in 2 weeks we will see if it leaks or not.
(no subject) - vesta1975 on April 15th, 2010 07:36 pm (UTC) (Expand)
(no subject) - willowminamoon on April 15th, 2010 07:43 pm (UTC) (Expand)
(no subject) - fee_parisienne on April 15th, 2010 08:44 pm (UTC) (Expand)
(Deleted comment)
(no subject) - willowminamoon on April 15th, 2010 09:26 pm (UTC) (Expand)
(Deleted comment)
(no subject) - willowminamoon on April 15th, 2010 09:59 pm (UTC) (Expand)
(no subject) - babybloodheart on April 15th, 2010 11:28 pm (UTC) (Expand)
(Deleted comment)
fDA - angel345678 on April 16th, 2010 01:09 am (UTC) (Expand)
PRODUCT AND BOX - angel345678 on April 16th, 2010 01:08 am (UTC) (Expand)
CONFUSION - angel345678 on April 16th, 2010 01:10 am (UTC) (Expand)
Baby Bloodheartbabybloodheart on April 15th, 2010 11:24 pm (UTC)
Personally the fact she is nice wouldn't change anything for me; the cup isn't the brand she said it was and potentially it may be used, have a fault, be old so silicone may be degraded, be a sample cup or a factory second, which isn't what you paid for. Even if you got a good deal it's not that good if the cup doesn't work or doesn't last.

It looks like you may be happy to keep the cup, whichever cup it may be - but for future reference a few things when dealing with eBay sellers;

1. Do not leave negative feedback, the feedback is pointless because if you leave negative feedback they then just turn around and leave negative feedback for you.

2. Return policy doesn't matter, you can go via eBay, or via Paypal if you paid that way, to get your money returned on the basis that it was miss-sold.

Although a seller can still screw you over. I was miss-sold US electrical product once (I'm UK), there was a return policy and guarantee, but seller kept telling me it was my fault not asking if the product was okay in the UK, and to buy a trasnformer against manufacturers guidelines. I went via Paypal and got a refund, but the seller left damming feedback, then went to Ebay to claim I hadn't paid, and despite MANY emails of proof or payment, ebay suspended my account.

Ah, joys of eBay!

But, if this seller is a nice woman she would take a return, she would also take time to sort out her auctions so she's not misleading buyers. I'd personally not risk it.
willowminamoon on April 15th, 2010 11:32 pm (UTC)
She may have refunded my money. I did not ask her to. She changed her info as soon as I told her about the issue. At this point she has pulled the product until things can be strightened out. I hope for her sake she is right and the product is FDA approved here. Otherwise she has lost alot of money. My personal opinion is that her supplier knew there was a problem but she did not. I may be wrong. I always try to think the best of people, until they prove me wrong.
green donna - angel345678 on April 16th, 2010 12:24 am (UTC) (Expand)
(no subject) - colormonochrome on April 17th, 2010 12:09 pm (UTC) (Expand)
(no subject) - meig on April 17th, 2010 05:11 pm (UTC) (Expand)
(no subject) - colormonochrome on April 17th, 2010 05:22 pm (UTC) (Expand)
angel345678 on April 16th, 2010 12:22 am (UTC)
green donna cups
Ok first it is wrong for you woman to sit and bash me. I did not knowingly or did I lie or steal from anyone. I sold thema s teh packages states. They say " moon cup ( china uses this instead of menstrual cup ) green donna cup yes right on the packege it states this as well as teh cup itself
I bought them as mom cups not knowing untill the buyer emailed me. By the way she left great feedback .. And doens't want her money back.. She lvoes the thing.. AS well as I do.. They are green donna cups. I called and talked to the fDA They are calling me back monday.they do have the fda approval but the company stopped making them for whatever reason. This said by the FDA woman I spoke to..
AS far as buying them. The seller I bought them said they were made for moon cups which again is menstrual in china.. Don't ask I don't know why.. But that is what they are called there.. I bought them in the states..
And the seller was honest as well as I am. But with the packaging it ws messed up and I took them off untill the fDA gets back to me. I will not list them as moon cups but as green donna cups that is on teh cups and packaging. It is funny because I have gotten emails from woman on here that want one.. AFter she put hers up. I hold no ill feelings but don't judge someone untill you know everything.
You all were saying well most of leave negative. Seh lvoes it why would she do that..

So I do than the woman who emailed me. I did take them off for now..
But next time before bashing find out the whole truth. this was wrong to do.. I did nothing wrong and it ws the packageing that stated moon cup green donna on it.
willowminamoon on April 16th, 2010 01:12 am (UTC)
Re: green donna cups
@ angel I am really sorry I cause you this problem.

I wore the cup all day today with no problem. It was great. If it doesn't leak when I start my period in 2 week I will be extremly happy.
angel345678 on April 16th, 2010 01:07 am (UTC)
Green Donna Moon menstural cup
The boxes are GREEN DONNA BOXES NOT KEEPERS. THEY SAY GREEN DONNA ON THEM. LNOT KEEPERS. I DID NOT RIP ANYONE OFF.. AND TEH BOXES WERE NOT REPACKAGED THESE ARE NEW. NEW NEW.. WITH THE RIGHT BOXES THAT SAY GREEN DONNA... i SEND SEND A PIC IF ANYONE WANTS TO SEE THEM. THEY SAY MOON CUP CHINA MOON MEANS MENSTRUAL OR SOMETHING LIKE THAT I WAS TOLD THEN GREEN DONNA ON THEM. THE BOXES ARE GREEN MOON.. NOT KEEPERS. I WOULD NEVER REPACKAGE SOMETHING LIKE THAT THAT IS WRONG. I DID NOT RELIZE THEY WERE ALSO CALLED GREEN DONNA. FUNNY I AM GETTING EMAILS FROM OWMAN HERE WHO WANT THEM..
Dina Clarelintilla on April 16th, 2010 06:50 am (UTC)
Mod note
Your posts in this community are flirting with our anti-rudeness policy, as stated in the community userinfo here:

No rudeness, no trolling. This is a fantastic community and we only get problems once in a blue moon, but for the record: namecalling, rudeness, comments posted to purposely start drama or ridicule another poster ARE NOT WELCOME and may result in removal from the community.

If you have a dispute with the individual who made this post, I suggest discussing it privately with her.

Thanks!
Re: Mod note - angel345678 on April 16th, 2010 02:36 pm (UTC) (Expand)
lunette_fi on April 16th, 2010 09:42 am (UTC)
From Lunette
Hello all,

Although it's not our policy to comment in different forums but this subject is too important for us not to comment :)

Some of you might already be aware of the situation with Lunette and Green Donna and the fact that Green Donna seems to be exact copy of our cup. It actually is our illegal Chinese copy and therefore we would like to know if you find out any information of the Green Donna, especially the places where it's sold and who is selling them. The company behind Green Donna is violating our ipr-rights so this matter is really important for us. You can send an email to us to info@lunette.fi

Thanks a lot for your help!

Kind regards,
Heli from Lunette Finland office
alicetwain on April 16th, 2010 08:51 pm (UTC)
In many countries all cups are known as "moon cup"
Here in Italy, for instance, Moon Cup is the only known name of the menstrual cup and even people who use cups are often not aware that there are a bunkh of brands and models out there. Therefore "mooncup" and Moon cup" stopped being a brand and became the best known name for menstrual cups. This could be the case also with your product.
angel345678 on April 16th, 2010 09:07 pm (UTC)
Re: In many countries all cups are known as "moon cup"
Thank you. Everyone thinks I was trying to rip them off and not one buyer complained even the person who wrote on here loves hers. I did not know I could not sell them. But then again I still do not know I talked to the united States FDA and they are getting back tome. But told me there should not be a problem as teh silicone was fda approved.But then again I will not sell them untill they get back to me. I threw most of them away.. I use them to and so do friends of mine..
But thank you for clearing the air for everyone moon cup is used widely not just mooncup..
I will not go agianst the other brand on here is I can't sell them I won't....