It looks like it will be a few more days than expected for our Lunette's to be shipped! :( They're so close but so far away!
I know you are all patiently waiting for your Lunette order to arrive on your doorstep. I want to let you know where it is and when it will get to you. On Friday, I was informed that our first shipment of inventory had cleared customs. Consequently, I anticipated receiving the shipment and mailing products to customers today. If you received an email from the USPS stating your product is shipping on the 21st, it was automatically generated when I printed your postage.
However, when checking on the arrival time this morning, I was informed that the shipment is still in customs, this time waiting for an FDA signature. Given the time of year, they are just a bit busy. They now anticipate two or three more days before I receive the inventory. The moment the shipment arrives at my office, I will send it on to you.
Wanting to do things right, our first navigation through the government process has been much slower than we’d like! It is frustrating but the FDA process is a good thing that exists to ensure our well-being. Please know we are doing our best to get you your product as soon as possible! In the meantime, we wish you a happy, relaxing holiday season!