beautyinmundane (beautyinmundane) wrote in menstrual_cups,

Meluna customer service

Hey all,

Just wanted to write an update about the stem tearage situation, well, one of them. I emailed Frank a picture of the broken stemmed cup and he sent a replacement out Thursday. I received a package from Meluna today...from Germany to California in 3 business! He enclosed a replacement green ring stem and also a bonus red ball stem. I'm on my period now so I boiled the cups for a minute and popped the red one. I plan on giving the green one to a friend, since I have a green thats now basic since the other stem tore. Don't rule meluna out completely. I still have faith in them....apparently I just have a monster 5'3" and 100 pounds you would never expect that, but hey!
Tags: customer service, meluna
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