beautyinmundane (beautyinmundane) wrote in menstrual_cups,
beautyinmundane
beautyinmundane
menstrual_cups

Meluna customer service

Hey all,

Just wanted to write an update about the stem tearage situation, well, one of them. I emailed Frank a picture of the broken stemmed cup and he sent a replacement out Thursday. I received a package from Meluna today...from Germany to California in 3 business days...wow! He enclosed a replacement green ring stem and also a bonus red ball stem. I'm on my period now so I boiled the cups for a minute and popped the red one. I plan on giving the green one to a friend, since I have a green thats now basic since the other stem tore. Don't rule meluna out completely. I still have faith in them....apparently I just have a monster vagina...at 5'3" and 100 pounds you would never expect that, but hey!
Tags: customer service, meluna
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  • MeLuna Soft variances

    Hello everyone, I am in need of a new cup and am happy with Meluna but considering going back to the soft version. I had a pink small but need a…

  • Problems concerning menstrual cup - popping open, seal, getting out

    Hey! I started using a menstrual cup a couple of months ago but I've been running into a series of problems. I haven't been able to solve them, so…

  • Trouble finding right cup

    Hello, I've been lurking on here for a while but I need advice so I thought I'd make an account. I really want to use cups regularly and I've bought…