1. it feels quite low down, is this ok? does it need to be higher up??
2. i never felt or heard a 'pop' when it opened but did feel all the way around it and it does feel completly open. is there always a pop? and is mine open ok?
3. i turned my cup inside out rather than cut the steam off, is this ok?
please forgive the silly questions. i want to get this right.